Job title: Support engineer

Job title: Support engineer

Location: MA

Duration: 12+ months

Rate: $Negotiable

Need Skills: Revitas Product skills with Government Pricing

Job Description

·         Coordinating with iMany for product related issues Check the daily email alert for log errors

·         Analyze the errors in the error log files for corrective action Ensure all the batch jobs are success by checking the log files mentioned as per SOP document available

·         Ensure jobs from different interfaces such as the ERP system and other Electronic Data Interchange system is carried out successfully Ensure processing of key files such as 844 (chargeback submissions), 845 (Bid award notifications)  and 849 (Debit memo reconciliations) are all carried out successfully

·         Clear chargeback scrubs created in any other systems

·         Prioritize extracts and data queries that need to be run on an ad-hoc basis for the Business team and carry out such extracts and data queries.

·         Coordinate with appropriate customer stakeholders and application development team to plan release of the new application in production environment.

·         Work in a coordinated fashion with Sunovion team to carry out regular backups and planned disaster recovery activities as required Support of EDI transmissions(844,849) Support of Rebate processing including PARTD Adhoc requests of extracts AR/AP interfaces support

·         Support with Historical data extracts Support of interfaces running from CARS CLASSIC to REVITAS GP and Pharmalytics